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MyActiveDiscounts FAQs

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MyActiveDiscounts, a product of Epassi UK Ltd, offers discounts on wellbeing and active lifestyle products to support a healthier, happier, and more productive workforce now, and for future generations.

MyActiveDiscounts offers a wide range of discounts from brands that support your wellbeing, lifestyle, and everyday needs. You’ll find discounts on everything from health and fitness to fashion, beauty, travel, experiences, food, and more. Whether you're planning a trip, hitting the gym, or just browsing for a good deal, there’s something to help everyone live a fit, healthy and happy life for less.

We’re always looking to add new brands to MyActiveDiscounts, so if there is a brand you’d like to see on the platform, please contact us and we’ll do our best to get them on board.

Absolutely nothing! MyActiveDiscounts is free to use for you as an employee. There are no hidden fees or charges.

It couldn’t be easier! Just click Register Now on the home page, enter your company reference (if applicable) and work email address. To complete your registration, please verify your email address by clicking the link in the confirmation email and you’re good to start browsing the discounts.

Using your work email helps us confirm you're eligible to access MyActiveDiscounts as part of your employee benefits package.

Please speak to your HR or Benefits team and they will be able to share this with you. If you’re still unable to locate it, please contact us and we’ll be happy to help!

  • Check your spam/junk folder — sometimes it ends up there.
  • Check if you entered your work email address correctly — a typo can block delivery of the email, please try registering again.
  • Wait for a few minutes — a confirmation email could take a few minutes to come through.
  • Try clicking ‘Resend Verification Email’ — a new confirmation email will be automatically sent to you so that you are able to complete your registration.
  • Check if your inbox is full — sometimes, a full inbox can block emails from coming through, so please free up some space and then re-register.
  • Check with your company’s IT team if emails from MyActiveDiscounts are blocked by your company settings (e.g., firewall) — sometimes, if a corporate email address is used to register, our emails could be blocked due to the company’s firewall settings, so please speak to your IT/technical team for more information.

Once you have browsed and found the product or service for you, you will be taken to the chosen brand’s website to redeem your discount and make your purchase. There are two ways to do this:

 

 

1. Automatic Discounts

Click SHOP NOW and you’ll be taken to the brand’s website, the discount will be automatically applied.

 

2. Discount Codes

Click GET THIS OFFER to reveal your discount code. Please copy the code and paste it at checkout to redeem your discount.

 

Still stuck? Please contact us and we'd be happy to help!

Please double check you’ve entered the discount code correctly (codes are case sensitive). Please also make sure that the discount hasn’t expired and that the items in your basket meet the terms and conditions. If it’s still not working, please contact us.

Most of our discounts are only for employees, but some can be shared with immediate family members. Each brand has different terms, so please check the individual discount details or contact us for more information.

We’re always updating MyActiveDiscounts with fresh discounts, seasonal promotions, and new brands — so check back often or sign up to our newsletter to stay in the loop.

MyActiveDiscounts, a product of Epassi UK, is a retail discount platform designed to help employees live a fitter, healthier and happier life for less. It features a huge selection of brands, offering savings across fitness, food and drink, fashion, travel, short breaks, outdoor activities, spa and self-care, days out, and more.

Millions of employees from over 2,000 companies across the UK and Ireland have access to MyActiveDiscounts as part of their employee benefits package. As a closed user group platform, access is exclusive to eligible employees who must log in to use the platform and redeem the discounts.

Partnering with MyActiveDiscounts gives brands access to a closed user group of millions of engaged employees from over 2,000 companies across the UK and Ireland. It’s a simple and cost-effective way to drive sales, boost brand visibility, and align with the growing demand for employee wellbeing solutions.

There is no cost to join the MyActiveDiscounts platform. We provide full onboarding and marketing support at no cost – all we ask for is that you provide an exclusive corporate discount and agree to our commission structure. Want to learn more or ready to get started? Get in touch today!

Yes, absolutely! Please contact us to request a free demo of the MyActiveDiscounts platform.

We work on a performance model, meaning you will be required to pay commission on confirmed sales that come through the MyActiveDiscounts platform. If you’d like to find out more about this, please contact us and we can share more information.

There are two ways you can join the MyActiveDiscounts platform, either as a direct partner or an affiliate partner. You can join the platform directly, where we will drive users to your site through racked links or codes. Alternatively, we also welcome partners from affiliate platforms such as Awin, Webgains, Impact, Rakuten and more. To find out more about ways to partner with us, please contact us.

There are several ways employees can access your discount, such as unique codes, code batches, dedicated landing pages, or exclusive product bundles. Employees will either enter a discount code at checkout or be directed to a specific page on your website where the discounts are already applied.

Employees will log into the MyActiveDiscounts website to browse products and services. They will select the discount and will be directed to your website through a tracked URL. All purchases will be made directly on your website either through a discount code that is entered at checkout, or via a unique tracking URL where the discount has already been applied.

Yes, we can accommodate large batches of unique codes.

Once we receive all the information we need, our team will aim to get your brand live within 10 working days. We’ll keep you updated throughout the onboarding process and will let you know as soon as everything is ready to go.

If you join through an affiliate platform, most performance metrics will be available directly within that platform. For direct partnerships, we’ll agree on tracking methods during onboarding to ensure clear reporting and monthly performance insights.

We can promote your discount through email newsletters, campaign features, competitions, giveaways and more. The more attractive your discount, the more engagement you will receive from our audience, and the more exposure you will receive across our network! We also run seasonal campaigns including New Year, Black Friday, Christmas, and more. To explore how you can take part in our promotional campaigns, please contact us today.

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